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UniComData provides only the highest quality, world-class data backup support to our clients and resellers. You can reach us through UniComData’s live online support, or email or telephone. We can also tap into our Remote Hands Support for additional services.
![]() Remote Hands Support
Our team of data backup experts can setup, troubleshoot, and adjust your UniComData backup software settings without traveling to your office. You can have peace of mind that it’s secure because you fully control remote management and must invite us to connect before each session. Once support is complete, the Remote Hands application auto-uninstalls.
Remote Hands allows our experts to have live visibility to all of our activities online. Not only is it convenient for you, but it helps to ensure your offsite backup and data recovery support needs are met quickly and efficiently.
If you need to get in touch with UniComData’s Remote Hands Support click here.
How to Reach Our Support Team
Our data backup and recovery experts are available Monday through Friday 7:30 AM – 7:30 PM CST. You can reach them by:
Email Support
You can contact UniComData support via email 24x7
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Web Portal Support
Customers and resellers can access the latest backup software updates, technical reports, and FAQs by visiting the Web Portal and logging a ticket.
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